Transitions Counselling Services



The relationship between a patient and a therapist is protected by law. Information can’t be disclosed without written consent, except in the following situations:


  • The therapist suspects there is past or present abuse or neglect of children, vulnerable adults or elders, for which the therapist is required by law to report this to the appropriate authorities.
  • The therapist suspects the client is in danger of seriously harming themselves or has threated to seriously harm another person. The therapist must notify the police and the intended victim.




Patient Records


  • Our clinic maintains confidential records of patient information. Your therapist will make notes during each session for their and your reference to maintain consistency of care between sessions, track your progress and note any homework or goals from session to session. Your therapist may also complete screens and questionnaires with you throughout your therapy to monitor your symptoms. Only your therapist has access to these documents, which are maintained in your confidential patient file which is locked in our office.
  • Should you require or want a copy of your records, you may discuss this with your therapist who will make the appropriate arrangements to make copies of your notes. There may be a fee for this service, please discuss this with your therapist.
  • Should you discontinue service, your files will be kept locked and confidential at our clinic for a period of seven years, upon which time they will be confidentially destroyed. 


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